This weekend’s IMDB-fueled anger at the “When In Rome” “viral” “campaign” got our whole team thinking about online media and web marketing. “When In Rome” is a great example of how too often, “marketing” is merely the recycling of techniques that worked for popular brands for smaller, less successful products.
The basic problem with blunt, ugly marketing like the campaign for “When In Rome” is the assumption by most marketing teams:
- When people like a brand, they really like X (X in this case can be social media interaction, YouTube videos, interviews, or in the case of bands, remixes. Got it?)
- X brings a lot of extra attention to these successful campaigns.
- Therefore, if we want to make our client more successful, we should put lots of effort into X for them.
Now, this isn’t the marketing company’s fault. When you start with something nobody really likes, such as “When In Rome,” there aren’t a lot of options for a marketing team other than throw everything at the client and cross fingers. They’re hoping for a semi-successful campaign whilst ignoring the fact that they can only polish a turd for so long. The marketing team has the simple goal of getting people to talk about their client, and buy/attend/pay attention to the client. So they dump on social media plans, iPhone applications, promo events and Facebook fan pages, in hopes of filling a blank report for their high-paying but misguided client.
Millions of dollars are spent on fueling the causational myth that “social media marketing” and other such tools will actually help build a product that nobody actually likes. The same goes for the musical equivalent of misguided marketing — the unwanted remix album. Perhaps made most famous by early aughts favorites Bloc Party, whose double-disc(?) remix record featured unnecessary and generally phoned-in remixes from Erol Alkan, Phones and Ladytron.
The idea with the unwanted remix is the same as the ungodly, overwhelming web campaign — try and engage an audience with common promotional tools to get them to pay attention to something unremarkable. In some cases, it works in the short term, providing MySpace plays, ticket sales and traffic spikes. But in all cases, it results in ugly art and marketing “noise” that is ultimately forgettable.